Speaker: Business Process Performance Measurement & Management

A frequent speaker on statistical methods and Six Sigma to improve business performance, Andrew Milivojevich will discuss Business Process Performance Measurement and Management. Working for companies such as Magna International and The Woodbridge Group, Andrew will show you how to measure and benchmark strategic business processes and demonstrate how such a system can direct and monitor enterprise wide improvement efforts.

• The key to business process improvement
• Recognizing and identifying core processes
• How to link Six Sigma metrics and measure BPM

Workshop Speaker: How to Integrate Business Process Management and Six Sigma

There are several ways of thinking about business process management. One of the several ways of thinking is Six Sigma, a methodology that comes out of the Quality Control tradition. Originally developed by Motorola and since expanded to include business goals and new techniques, this method is focused on identifying, measuring and improving existing processes. This master class will take you through a better understanding of Six Sigma and how its way of thinking can be addressed towards your BPM approach.

• Gain a better understanding of Six Sigma and its relationship with BPPM
• Use Six Sigma to identify key processes within your organization that need improvement
• Monitor your Six Sigma efforts
• Create a change structure by implementing Six Sigma